Resetting the NDES Service Account Password

The following steps are the steps to reset the NDES service account password. This is pretty simple and straight forward.

Step 1: As a Domain Administrator or a user that has been delegated the ability to reset passwords open up Active Directory Users and Computers (dsa.msc)

Step 2: Locate the service account

Step 3: Right-click on the account and select Reset Password…

Step 4: Enter and confirm a password and click OK

Step 5: Click OK to acknowledge the prompt

Step 6: On the NDES server open Server Manager

Step 7: From the Tools menu select Internet Information (IIS) Manager

Step 8: Navigate to Application Pools

Step 9: Right-click on the SCEP application pool and select Stop

Step 10: Right-click on the SCEP application pool and select Advanced Settings…

Step 11: Click the 3 dots after the service account under Identity

Step 12: In the Application Pool Identity window click the Set… button

Step 13: Enter the service account name in domain\user format

Step 14: Enter and confirm the password

Step 15: Click OK

Step 16: Click OK

Step 17: On Advanced Settings click OK

Step 18: Right-click on the SCEP application pool and select Start

That’s it. I’m going to continue writing NDES articles until I exhaust the topics that come to mind. At some point I will move on to configuration and known issues with the Web Enrollment Proxy.